At Shrinetra Optical, we hold patient optical prescriptions, personal contact numbers, and clinical consults with the highest standards of medical confidentiality and ethical integrity.
Effective Date: October 6, 2026•Applicable Jurisdiction: Varanasi, Uttar Pradesh, India
01
Practice Scope & Commitment
This Privacy Policy applies to the operations of Shrinetra Optical (“we,” “our,” or “the clinic”), a brick-and-mortar optometric eye testing, spectacle dispensing, and vision care practice established at Sabji Mandi lane, Khojwan Road, Sunderpur Chauraha, Varanasi, Uttar Pradesh 221005.
We are committed to protecting the privacy and personal data of every patient and website visitor in strict compliance with the Digital Personal Data Protection (DPDP) Act, 2023 of India and recognized healthcare privacy principles.
02
Information We Collect & How It Is Used
Because our website is designed as an informational hub without mandatory patient accounts or user logins, data collection is strictly limited to intentional contact inquiries:
Direct Phone & WhatsApp Interactions: When you initiate a conversation via our clinic phone (+91 94152 90408) or WhatsApp Desk, your phone number and name are collected solely to respond to your inquiry, schedule a refraction exam, or notify you when custom lenses are edged and ready for collection.
Email Correspondence: Inquiries sent to contact@shrinetraoptical.in are used solely to address optical inquiries, warranty queries, or store directions.
Zero Spam Guarantee: We do not engage in automated SMS marketing broadcasts, cold calls, or third-party marketing subscriptions.
03
Optometric & Prescription Health Data Protections
During in-clinic eye checkups at Sunderpur Chauraha, computerized refraction outputs, spherical (SPH), cylindrical (CYL), axis, near addition (ADD), and pupillary distance (PD) measurements are recorded in our physical dispensing log to ensure optical lab precision:
Strict Health Confidentiality Rule:
Your optical prescription data is strictly confidential. We never sell, lease, trade, or monetize clinical vision records or personal contact details to third-party pharmaceutical companies, data brokers, advertising agencies, or external aggregators.
Patients may request a physical or digital copy of their verified spectacle prescription at any time at zero charge.
04
Third-Party External Integrations
For visitor convenience, our website links directly to recognized communication and mapping platforms:
WhatsApp Business: Clicking our appointment links opens the official WhatsApp application under Meta's end-to-end encrypted messaging protocols.
Google Maps: Directions and clinic coordinates embedded to assist patients driving from Lanka, BHU, DLW, Kakarmatta, and Sunderpur Chauraha. Google Maps handles geolocation under Google's standard privacy policies.
External Link Hardening: All external navigation links strictly include rel="noopener noreferrer" to protect your browsing session against tab-nabbing vulnerabilities.
05
Your Rights Under the DPDP Act 2023
As a patient or digital visitor in India, you are entitled to specific rights concerning your personal information:
Right to AccessYou can request a summary of the contact and prescription details we hold for your dispensing history.
Right to CorrectionYou may update or rectify inaccurate vision prescriptions or updated mobile numbers.
Right to ErasureYou may request the deletion of non-statutory communication logs and personal WhatsApp conversation threads.
Right to Grievance RedressalDirect escalation to our designated clinical desk for any data privacy inquiry.
06
Privacy Inquiries & Clinic Desk
For any questions regarding this Privacy Policy, your optometric records, or data protection practices, please contact our clinic desk: